Licensed Membership


Licensed Membership is operated by APHC Ltd. and is reserved for plumbing and heating businesses that work to defined trading standards and have appropriate levels of insurance.  Licensed members must also ensure that only competent plumbers and heating engineers are employed to undertake plumbing and heating work.

What’s in it for you?

APHC Licensed Membership is a one stop shop for business development. If you need a specialist business advisor, lawyer, technical expert or marketing assistant, APHC membership is here to support you.

1. Win business

The APHC logo can be used as an independent ‘stamp of approval’ to visually differentiate yourself from competitors and rogue traders. You can also use our ‘Why use an APHC member’ flyers to demonstrate your professionalism and reinforce this message with potential customers.

We promote members to homeowners looking to source a qualified plumbing and heating engineer via our ‘Find An APHC Member’ webpage. This page receives daily search requests from the public helping your business to generate extra leads.

2. Free unlimited technical, legal and commercial advice

No matter what issue may come your way you can be confident that together we can help find a solution through our free helplines, business guides and document templates. Our business support can help you to make more informed business decisions whilst having the back-up in place if you need it.

Your customers can also use our free conciliation service where we aim to swiftly resolve disputes with an amicable outcome for all parties involved which takes the stress and worry out of any potential complaints.

3. Exclusive access to discounted products and services

You can reduce your costs and save yourself, your family and your employees money on Business Insurance, Debt Collection, Card Payment Processing, Breakdown Cover, Petrol & Diesel, Bosch Power Tools, Dell Technologies, CHAS membership and many more with our exclusive benefit provider deals. You can also save on the high street with our bespoke discounts platform APHCOffers4U and get access to a specialist plumbing and heating pension scheme.


4. Access new and growing markets

You can join our Free Water Regulations Certification Scheme to ensure compliance with the Water Supply (Water Fittings) Regulations and make yourself more competitive when applying for tenders.

We also run a Legionella Risk Assessment and Disinfection Scheme which helps you to demonstrate that you understand the risks associated with legionella, are able to implement a risk assessment and carry out remedial action where necessary.

5. Skills and knowledge development

You can develop and grow your business through our discounted training programme which includes one-day online courses on Domestic Hot Water Storage Systems (Unvented), Legionella Cold Water Risk Assessment & Disinfection and Sanitary & Above Ground Drainage.

You can also claim back £150 towards the cost of a plumbing or heating certified training course with the training reward scheme that we operate.

6. Information on key industry developments

You are kept up to date and receive first hand information through a trusted source via our quarterly glossy Hot & Cold magazine, regular email newsletters, quarterly e-bulletins and daily social media posts on Twitter, LinkedIn and Facebook. 

7. Direct link to legislators, influencers and government bodies

We help to shape legislation and policy and use our collective lobbying power to represent members and share your opinions with government and regulatory bodies to help safeguard the future of our industry.

Licensed Membership Application Form

Licensed Membership

Customer Complaints Procedure