Free business advice at your fingertips with APHC membership

When a problem arises, swift, knowledgeable and practical advice is not a luxury but a necessity. Early intervention is crucial to help avoid situations developing into more complex and costly problems.

Thankfully, this is where APHC membership comes in handy. Our bespoke advice line services can help with cost-effective business advice on the following areas:

Legal and HR

APHC members have access to a professional legal helpline from our partner Croner. This expert team is available to take your call on the following areas:

      • Employment law and HR
      • Health & safety
      • Tax, VAT, PAYE, NIC and payroll
      • Commercial legal matters

With a minimum of fuss you can speak to an advisor who will work through a problem, question, or issue you may have and give you practical advice and guidance. You can take as long as you need to explain your situation, and Croner will take as long as they need to give you the right advice. This thorough, personalised approach means that many issues are solved in a single call.


APHC is fortunate to have some of the foremost experts working in the technical department. Our technical helpline is available exclusively for members, offering free advice on anything from a technical enquiry about a bathroom installation to advice about new regulations.

Health and safety

At APHC, we have a dedicated Health & Safety Systems series of documents available to members. These guidance documents have been developed to assist small to medium plumbing & heating businesses in developing a complete health and safety management system for use in their business.

Plus, as part of our partnership with the Contractors Health and Safety Assessment Scheme (CHAS), APHC members can receive an annual discount on CHAS accreditation.

The purpose of CHAS certification is to assist suppliers and buyers in the process of health and safety competence assessment. For suppliers, being CHAS certified demonstrates to buyers that they are compliant and competent with health and safety legislation and are able to work to a nationally recognised standard, according to the scheme. It can also remove the need to complete lengthy health and safety forms with many different buyers.


All the information you need on your APHC membership benefits can be accessed via the members only area of the website. 

If you’re not already a member of APHC, get in touch with the membership sales team on 0121 711 5030 for more information.