Quality Plumber Week 2025
APHC’s Quality Plumber Week, in Partnership with Installer and Premierline Insurance Broker, is a nationwide industry initiative that celebrates outstanding plumbing and heating professionals. It’s all about promoting the positive aspects of our industry, bringing people together and recognising great work.
It’s a weeks’ worth of competitions, awards and webinars to help unite the industry and celebrate the achievements of installers who go above and beyond with their commitment to high standards of professionalism and unrivalled levels of customer service.
The 2025 Quality Plumber Week Awards
The Quality Plumber Week Awards are all about recognising the dedication, skill and passion that plumbers and heating engineers bring to their work every day.
This award honours individuals or businesses who are actively reducing their environmental impact and promoting sustainable practices in their day-to-day operations. Whether through innovative solutions, customer education, or responsible sourcing, this category celebrates those who are making a meaningful difference to the planet.
WINNER: Legionella and Fire Safe Services
This award celebrates individuals or businesses who go above and beyond their day-to-day work to make a positive and lasting difference in their local community. Whether through charitable work, supporting vulnerable groups, offering free services, or mentoring the next generation, this category honours those who use their skills and position to uplift others.
WINNER: Steve Gray Gas Services
This award recognises individuals or businesses who demonstrate a strong commitment to continuous professional development. It honours those who prioritise upskilling, staying up to date with industry standards, and creating a culture of learning within their workplace.
WINNER: JLN Plumbing & Heating Ltd
This award honours a standout installer who demonstrates not only technical excellence but also resilience, problem-solving, and an outstanding commitment to customer satisfaction. It’s designed to celebrate professionals who go the extra mile to deliver high-quality work, even when faced with complex or challenging situations.
WINNER: Peter Hooton, Hooton Plumbing & Heating
This award celebrates businesses or individuals who have proactively embraced new technologies to enhance their operations, customer experience, and overall service delivery. The aim is to highlight forward-thinking professionals who are not only adapting to industry changes but leading the way through smart, innovative solutions.
WINNER: Tom Smith, Smiths Heating Services Ltd
This award celebrates new and up-and-coming businesses that are already making a strong impression in the plumbing and heating industry. It honours those who have demonstrated skill, ambition, and a clear commitment to their craft early in their journey and who show great promise for the future.
WINNER: Gwresogi LTD
This award celebrates individuals or businesses that have shown exceptional commitment to fostering diversity, equality, and inclusion within their workplace and the wider industry. It honours those who not only understand the value of a diverse workforce but actively work to break down barriers, create inclusive environments, and promote fair opportunities for all.
WINNER: Ian Bellis, WaterWorks Plumbing Installations & Repairs
Webinars
As part of Quality Plumber Week we also offering FREE webinars hosted by Installer in collaboration with some big industry names!
Fernox: The Importance of Water Testing and How Digital Tools Can Help
Ensuring water quality has never been more important to protecting system performance and longevity. Join Fernox to find out how digital tools can support installers to accurately test water in a system.
What you’ll learn
• Why water testing is essential for system health and compliance
• How the Fernox App makes testing faster & easier
• Ways to save time, cut call-backs, and build customer confidence
APHC: Future Proof Your Plumbing and Heating Business: A Net Zero Roadmap
This webinar aims to help installers prepare their plumbing and heating businesses for the fast changing landscape that Net Zero may bring and discuss what options are available to help you make the best decisions for your business when it comes to renewables.
What You’ll Learn:
• Mistakes to avoid when entering the renewables market.
• Dual focus: How Net Zero isn’t just about heating but also water/hydrogen use
• Services to offer beyond just traditional installs.
• Hiring for a future-ready team/What skillsets to look for.
• How to explain Net Zero and low-carbon heating in customer-friendly terms.
• Is investing in the new technologies for the younger installers and is it worth it for installers in their 50s?
• Are umbrella schemes viable options for installers?
Watch: Future Proof Your Plumbing and Heating Business: A Net Zero Roadmap – crowdcast
Fergus: From Clicks to Customers: Local Marketing for Plumbing & HVAC Businesses
Turn digital traffic into real, paying customers with proven local strategies from Fergus Software. This webinar is designed to help plumbing and HVAC business owners attract more local customers through smart digital marketing. You’ll learn how to identify your local market’s needs, build a strong online presence and use digital tools to boost visibility, generate leads and grow your business sustainably.
What You’ll Learn:
• Understanding Local Market Needs
Learn how to research and identify the specific plumbing and HVAC demands in your area to focus your marketing efforts where they matter most.
• Building a Digital Profile
Tips on creating and optimising your business website, Google Business Profile, and other online platforms to establish credibility.
• Becoming Visible in Google Searches
How to rank higher for local plumbing and HVAC searches, and ensure your business appears when customers need you most.
• Social Media: Pros and Cons
An honest look at how social media can help (or distract) your business, with guidance on which platforms are most effective locally.
• Managing Multi-Channel Lead Enquiries
Strategies for handling leads coming in via phone, email, social media, and chat tools, so no customer slips through the cracks.
Watch: From Clicks to Customers: Local Marketing for Plumbing & HVAC Businesses – crowdcast
Altecnic: Expansion Vessels Explained
Expansion vessels are critical components in closed-loop heating and cooling systems, ensuring safety, efficiency, and long-term reliability. This webinar will equip engineers with the knowledge and practical insights to select, maintain, and troubleshoot these essential devices across a wide range of applications.
What You’ll Learn:
• Explore the different types of expansion vessels and where each is best applied.
• Gain a clear understanding of key industry standards to maintain compliance.
• Learn proven best practices for servicing and maintenance.
• Secure valuable CPD credits, fully approved by CIBSE.
Whether you’re designing a new system or optimising an existing one, this session will give you the tools to deliver safer, more efficient, and fully compliant solutions.
Find a quality plumber
If you are looking for a local quality plumber approved by the industry’s leading trade association you can source a reputable company at: aphc.co.uk/find-an-aphc-member
We have written a free guide on selecting the right plumbing and heating installer for your work requirements which you can read and download here.
Quality Plumber Week is led by the Association of Plumbing & Heating Contractors. More information about the APHC can be found here.