Coronavirus (COVID-19) – Support for you and your business

Coronavirus (COVID-19) – Support for you and your business

Small businesses have a duty of care to keep their employees, customers, suppliers and partners safe. 

This page is being developed and updated inline with advice from government and aims to provide members with a range of guides and briefings to assist members in protecting themselves, their staff and businesses from the threats associated with Coronavirus.

Guide and Template Letter to ‘Furloughing’ Plumbing & Heating Operatives Under the Coronavirus Job Retention Scheme

We have produced a Guide and Template Letter to assist APHC member businesses to furlough employees, should this course of action be required. The Guide and Template Letter are important as there must be a process of consultation with all operatives on agreeing to be furloughed under their employment contract and this should be in writing.


More Template Documents

Standard letter template for key workers who still need to travel.

This customer notice has been developed for APHC members to communicate the actions and procedures they are undertaking in response to Coronavirus (COVID-19). Members are able to edit, adapt, publish and use this customer notice as they see fit.

Advice Guides

As an APHC member you can access Croner’s practical online toolkit to help manage the impact of coronavirus on your workforce.  Croner operate the APHC legal advice line which you can access by calling APHC first on 0121 7115 030.


Click here to access the Online Coronarvirus Toolkit here

As your trade association we are working proactively on minimising the risk of our employees contracting Coronavirus and we have contingency plans in place to ensure all members will continue to receive membership support services should there be a government imposed ban on staff working from offices or leaving their homes.

If you have a question or require specific advice regarding Coronavirus, please contact us in the normal ways via our direct email and phones lines and through our switchboard phone number on 0121 711 5030 and via email at

This information is meant as a starting point only. Whilst all reasonable efforts have been made, APHC makes no warranties that the information is accurate and up-to-date and will not be responsible for any errors or omissions in the information nor any consequences of any errors or omissions. Professional advice should be sought where appropriate.